Exhibitor FAQ

Date and Location

When is the venue open to exhibitors?

Registration of exhibitors:

From 13.00 - 20.00 on 27 of March 2017

Open period:

For Exhibitors:
From 9.00 - 20.00 on 28 - 29 March 2017
From 9.00 - 16.00 on 30 March 2017 

What is the venue address?

All-Russian Exhibition Centre (VDNKH), Pavilion 75 ,
Prospect Mira,
VDNKH, Moscow,
Russia
129223

What are the build-up times?

From 8.00 - 20.00 on 25 March 2017
From 8.00 - 20.00 on 26 March 2017
From 8.00 - 20.00 on 27 March 2017

All stands must be completed and be ready for inspection by 19:00 on 27 March 2017. 

What are the break down times?

From 16.00 to 20.00 on 30 March 2017
From 8.00 to 20.00 on 31 March 2017 - exhibits and stands removal

Equipment must not be removed earlier than 16.00 on 30 March 2017 and no later than 20.00 on 31 March 2017 for shell scheme stands and for space only holders.

Event Registration

When can Exhibitors register onsite?

From 13.00 - 20.00 on 27 of March 2017

Facilities

How do I order additional services or furniture?

You can order all additional services or extra furniture from Form 6 - Additional Equipment and Furniture. Please complete the relevant form and submit it via the Exhibitor Manual.

You can access the manual via this link.

If you haven't received your company's login detail, please contact Customer Service

Operational

Where do I send my stand plans to (space only)?

Please visit the Exhibitor Manual to complete you stand plans. 

If you need to request your login details again, contact our Cutsomer Service.

What is the name of the official freight company?

Hansa-Messe-Speed GmbH (HMS) has been appointed by the organizer as the official logistics partner of the exhibition. For all questions related to the preparation of transport documents, delivery of exhibition goods (exhibits, promotional material, stand building materials), customs clearance and handling of goods on the fairgrounds, please contact Hansa-Messe-Speed GmbH (HMS). 

For detailed information please contact: 

Eduard Altergott
Department Manager Russia and CIS
Tel. +49 202 27158 21
E-mail: eduard.altergott@hansa-messe-speed.de 

Hansa-Messe-Speed in Russia
Anna Akimova
General Director
Tel. +7 916 530 48 75
E-mail: anna.akimova@hansa-messe-speed.ru

How can I access the exhibitor manual?

Click here to access the Exhibitor Manual.

All login details has been sent to exhibitors by our Customer Service department. If you would like to request your login detals again, please contact our customer service.

Promotional

Is there a way that I can have better visibility onsite?

We offer a range of different choices for onsite sponsorship which guarantees your visibility onsite. For a detailed list of the available sponsorship opportunities, please download our Sponsorship Brochure on this page.

How can I promote my stand for free pre-show?

We offer a customized banner which includes your stand number, which you can use on your website, in your email signatures, everywhere you wish! Please create your personalized banners via our banner generator.

You can also download our customizable HTML letter, where you can invite your clients to the show. Download the HTML here.

Travel and Stay

I need accommodation. How can I arrange this?

Please fill out this form for accommodation and email it to: Ms Anastasia Mikryukova Tel.: +7 (812) 320 9697 Fax: +7 (812) 320 9697 Email sval@restec-events.ru

WARNING: Exhibitors have been fraudulently targeted by "Exhibitors Housing Management", a company claiming to be affiliated to the organisers of CPhI Russia @ IPhEB. Please note that this company has no connection with CPhI or any other UBM or RESTEC events.

I need a visa invitation letter for the show. How do I arrange this?

Please fill out the Visa form in the exhibitor manual.

THE EXHIBITOR MANUAL WILL BE AVAILABLE SOON.