Exhibitor FAQ

General

What is the age limit to attend the event?

As CPhI Worldwide is a trade event, no one under 18 years will be allowed to enter the exhibition.

What does each zone/vertical mean? And where is what in the halls?
  • CPhI: from APIs to intermediates and excipients, CPhI is your ingredient to success
  • ICSE: from R&D to manufacturing, source cost-effective contract services at ICSE
  • P-MEC: from pharma machinery to lab apparatus, track down your equipment at P-MEC
  • FDF: from powders and pills to capsules and creams, find your finished formulations at FDF
  • BioProduction: fom bioprocessing to biomanufacturing, locate all things large molecule at BioProduction
  • InnoPack: from safety caps to sealants & syringes, InnoPack has your packaging and drug delivery needs boxed off

Have a look at the venue overview to determine which halls include your preferred events/zones: Click here!

What are the dates, opening hours and address of the event?

Tuesday 5 November 2019: 09:30 - 17:30
Wednesday 6 November 2019: 09:30 - 17:30
Thursday 7 November 2019: 09:30 - 16:00

Messe Frankfurt GmbH
Ludwig-Erhard-Anlage
1 60327 Frankfurt am Main Germany
Tel. +49 69 75 75 0

Can I have the exhibitor list in an excel document?

You can consult all the exhibitors online via this link: cphi.com/europe/exhibitors

Registration

I'd like to register another company to exhibit with us on our stand. How can I arrange this?

This can be done via the Online Exhibitor Manual once this is live in May.

How do I order my exhibitor badges and how/when do I get them?

Exhibitor staff badges must be registered via a form in the Exhibitor Manual. A printable ebadge is available for each registered staff member which must be presented when entering the event. Please note that we only accept printed badges; badges shown on electronic devices will not be accepted.

Travel & Stay

How can I book accommodation?

We've appointed b network to secure you a range of great accommodations - start booking your trip!
B network platform access is: https://cphifrankfurt.b-network.com/

Can CPhI help me arrange my visa?

We can help with a visa invitation letter but please note that CPhI cannot influence whether or not your visa application is successful.
>> Click here to access the visa invitation letter generator

Already Exhibiting

Where will I be able to find my free marketing tools (web banners, e-invites, printed invites)?

Free marketing tools in the form of customisable web banners, email invites, digital invites and more will be available in the exhibitor manual. The exhibitor manual will become available in May 2019.

Where will I be able to find key documents and regulations for building my stand?

This information can be found on the Exhibitor Manual in the rules and regulations menu heading.

Where can I find the technical floor plans?

You can download HERE any technical floorplan from CPhI Worldwide 2019 which will take place in Frankfurt in November.

Where can I find the details and measurements of my stand?

The dimensions of your stand can be found in the floorplan, this can be found in the 'floorplan' menu heading in the online Exhibitor Manual.

When will I receive log in details for the Exhibitor Manual?

You will receive the login details automatically once the manual is live in May. If you have not received them in May you can contact our Customer Service team via email [email protected]

When will be able to access the full exhibitor manual?

The Online Exhibitor Manual will be live 6 months before the event, in May 2019.

When does exhibition open for exhibitors?

Exhibitors can access the venue at 8am on show days.

What compulsory forms do I need to submit?

You will find a list of compulsory form in the Online Exhibitor Manual when this is live in May.

What are the space only regulations?

Please refer to the "rules and regulation" section of your exhibitor manual.

What are the shell scheme regulations?

Please refer to the "rules and regulation" section of your exhibitor manual.

What are the key deadlines I need to be aware of?

Please check the Exhibitor Manual for a full overview of the deadlines.

What are the build up and break down times?

Build up :

  • Friday 1st November 08.00 hrs - 24.00 hrs > Space only
  • Saturday 2nd November 08.00 hrs - 24.00 hrs > Space only
  • Sunday 3rd November 08.00 hrs - 24.00 hrs > Space only
  • Monday 4th November 08.00 hrs - 18.00 hrs > Space only & Shell schemes


Breakdown:

  • Thursday 7th November 17.00 hrs - 24.00 hrs > Space only & Shell schemes (for Exhibitors) and 19.00 hrs - 24.00 hrs (for contractors)
  • Friday 8th November 08.00 hrs - 24.00 hrs > Space only
  • Saturday 9th November 08:00 hrs - 12:00 hrs > Space only
I want to change my stand type, how do I do this?

You can directly contact your account manager who will be in touch to discuss your options.

I want to change my stand location, where can I do this?

Please contact your account manager if not known, please send your request to [email protected] and our sales team will contact you.

I want to change my stand location, how do I do this?

You can directly contact your account manager who will be in touch to discuss your options.

I want to cancel my stand, where can I do this?

Please contact your account manager if not known, please send your request to [email protected] and our sales team will contact you .

How do I order electrics for my stand? What is the price for this service?

Price vary depending on the service you need. Please request a quote via the Exhibitor Manual.

How do I know what type of stand I have?

You can directly contact your account manager or check your contract.

How do I know how many open sides I have?

You can directly contact your account manager or check your contract.
On the floorplan the open sides are indicated as dotted lines.

How do I find out who I need to contact to make an order of services?

In the online exhibitor manual there is a menu heading called 'contact details'. In this section once can find an overview of the official suppliers and their contact details.

How do I find out what is included in my stand package?

In the exhibitor manual under "my stand package" section.

How can I view my stand location on the floorplan?

The floorplans are PDF files, by typing in the stand number in the search function one will find the stand.
The floorplans can be download via this link.

How can I promote my company pre-show and onsite?

Investing in sponsorship ensures stand-out brand exposure, and fixes your message in the mind of attendees, above all others.
Fill out this short form to consult all our sponsorship opportunities.

How can I order furniture for my stand? What is the price for this service?

Price vary depending on the service you need.
Please request a quote via the Exhibitor Manual.

Does CPhI have a recommended stand builder and freight partner?

Official Freight & Logistics Partner
DB Schenker
Website: https://www.schenkerlift.co.uk/
Tel.: +44 (0) 12686 32200
E-mail: [email protected]

Official Stand Builder: GES

GES logo

Stand Booking

Where can I book a stand for the next edition? And what are the stand options?

Take a look by clicking on the different stand options we offer:

Want to exhibit at CPhI Worldwide? Fill out your details HERE and we'll contact you as soon as possible!

What is the minimum size for a space only stand?

The minimum stand size for space only is 30 sqm. Only at ICSE the minimum stand size is 20 sqm.

What is the difference between space only and shell scheme?

If you have booked a space only stand you receive only the space on the show floor and must appoint a contractor to design and build your stand for you. GES our official contractor can do this for you – contact them for more information on how to get started with a stand design via [email protected]
Shell scheme stands receive a package including carpet, electricity, spotlights, wall panels and a fascia nameboard printed with company name and stand number for each open side.

How can I get a prime location at the exhibition?

The right location at the show makes all the difference. Learn more about CPhI Worldwide allocation process and see how you and your company can benefit by choosing the right location at the show. At CPhI Worldwide we use Allocation Points to offer you stand space. We call this the allocation process. Allocating stand locations at CPhI Worldwide is based on the amount of Allocation Points an exhibiting company has. The more Allocation Points a company has, the more stand options available. *Please note: The allocation process is applicable only to CPhI Worldwide and FDF exhibitors. Learn more here: https://www.cphi.com/europe/exhibit/allocation-points

Exhibition

What halls is the Exhibition in?

CPhI Worldwide and its co-located events ICSE, P-MEC, FDF, InnoPack & BioProduction are each divided into product-specific zones in order to give each industry sector more visibility.Have a look at the venue overview to determine which halls include your preferred events/zones: click HERE!

Conference

Is there a speaking/ presentation opportunity available at the exhibition?

For speaker opportunities please contact our Head of Content, Ms. Tara Dougal: [email protected] (+31 20 708 1609)

Features

How can I arrange meetings prior to the event?

Maximise your business opportunities with our Live Pharma Connect - Match & Meet service. Taking your business needs into consideration it partners you with the people and companies you're looking for allowing you to arrange and guarantee mutually beneficial face-to-face meetings onsite in Frankfurt. For more info visit our dedicated page!

Exhibitor Warning

How can I check if an email I receive is from an official supplier?

All official suppliers are listed in the Exhibitor Manual.

 EMERGENCY WARNING: DO NOT UNDER ANY CIRCUMSTANCES SIGN ANY FORMS FROM:

  • Expo Guide
  • ExpoFairs
  • FairGuide.com
  • Construct Data Verlag
  • Tradeconference.info
  • Fair Express Ltd
  • GETA
  • Business & Fairs
  • International Fairs Directory

These target companies through legitimate exhibition guides. Their current activities cover companies throughout Europe, the Americas and Asia. Expo Guide claims to offer online listing services. They use a form which resembles an organiser's free catalogue listing service, inviting exhibitors to complete the form for an entry in an on-line directory. Unsuspecting exhibitors who sign and return the form are then contracted into a three-year, non-retractable agreement, which could cost you a significant amount of money, with no foreseeable benefits. Included in their group is debt collection agency Gravis Inkasso Gmbh and Swiss debt collection agency Premiumn Recovery AG (a Construct Data subsidiary) which works in partnership with the various guides to intimidate exhibitors into paying.
See an example of a false listing form HERE.

These publications have no connection with us or any of our events. We strongly adviseour exhibitors, and the entire exhibition community, to be most vigilant against this and similar organisations. There are many so-called guides that mail deceptive contracts and then harass those who sign them in error for money. However the sheer scale and systematic way in which these guides attack exhibitors is outrageous. Additional information on the Expo Guide, ExpoFairs, FairGuide and other Construct DataVerlag publications is available at: www.stopecg.org. If you have any further questions, contact our customer service department at: [email protected] or call +31 (0) 20 701 1637