Exhibitor FAQ


What is the age limit to attend the event?

As CPhI Middle East & Africa is a trade event, no one under 18 years will be allowed to enter the exhibition.

What does each zone/vertical mean? And where is what in the halls?

CPhI brings together buyers, manufacturers and suppliers of pharmaceutical ingredients. Whether you are looking for sourcing new business or getting the latest market insight, with its co-located events, this is your ONE-STOP–SHOP pharmaceutical platform in the Middle East & Africa region.

iCSE connects the pharma community with CRO and CMO companies and technologies. It brings together buyers and sellers in the market of pharmaceutical contract services and acts as a platform for a wide variety of outsourcing services, including clinical trials, IT, research, biotechnological, logistical and analytical services.

P-MEC showcases the newest pharmaceutical machinery, equipment and technology providers. • Focusing on the latest pharmaceutical packaging innovations, InnoPack unites buyers and suppliers from the packaging and pharmaceutical industries.

• FDF helps you meet with manufacturers from every aspect of the finished dosage supply chain in one location, from Big Pharma and CMO, to out-licensing specialists, end product distributors, end-user agents and home markets.

What are the dates, opening hours and address of the event?

Monday 16 September 2019: 10:00 - 17:00
Tuesday 17 September 2019: 10:00 - 17:00
Wednesday 18 September 2019: 10:00 - 16:00

Abu Dhabi National Exhibition Centre,
CC9P+WW Abu Dhabi - United Arab Emirates

Is there a mobile app available for the event?

An official mobile app will be available for download closer to the event.


Where will I be able to find my free marketing tools (web banners, e-invites, printed invites)?

Free marketing tools in the form of customisable web banners, email invites, digital invites and more will be available in the Exhibitor Manual.

Travel & Stay

How can I book accomodation?

We've appointed b network to secure you a range of great accomodations - start booking your trip! B network platform access is: http://cphimea.bnetwork.com

Can CPhI help me arrange my visa?

International visitors might require a VISA to enter the UAE.
Don’t leave this too late – it takes time to arrange a visa. We can support your application by providing you a VISA invitation letter*
 Please verify on the UAE government portal if you need a visa.
* To apply for a visa invitation letter a registration key is required which you will receive in your confirmation email after pre-registering to attend CPhI Middle East & Africa.
Haven’t pre-registered for the event yet? Get your free ticket HERE.

Can CPhI help arrange my flights?

We are proud to announce that we have chosen SkyTeam as our Official Alliance Network for air travel. Our registered Global Meetings event offers you attractive airfares, which will benefit you with up to 15% discounts and no fee for your online bookings. Book through the link HERE or go to Skyteam Global Meetings and enter Promocode: 4060S

Already Exhibiting

Where will I be able to find key documents and regulations for building my stand?

This information can be found on the Exhibitor Manual in the rules and regulations menu heading.

Where can I find the technical floor plans?

The technical floorplans can be found under the floorplan section of your Exhibitor Manual.

Where can I find the details and measurements of my stand?

Please refer to the technical floorplan in the floorplan section of your Exhibitor Manual.

When will I receive log in details for the Exhibitor Manual?

You will receive the login details automatically prior to the event. If you have not received them, you can contact our Customer Service team via email [email protected]

When will be able to access the full exhibitor manual?

The online Exhibtor Manual is live:
Shell Scheme exhibitors portal
Shell Scheme exhibitors portal

When does exhibition open for exhibitors?

The exhibition opens for exhibitors at 8am and for visitors at 10am.

What is the Exhibitor Manual?

The Exhibitor Manual is your guide to organise a succesfull event, you can find the event timetabel, rules and regulations as well as all order forms for any kind of services you may need.

What compulsory forms do I need to submit?

Please refer to the order form section in your Exhibitor Manual.

What are the build up and break down times?

Please refer to the timetable in your Exhibitor Manual.

How do I order my exhibitor badges and how/when do I get them?

Exhibitor staff badges must be registered via a form in the Exhibitor Manual. A printable ebadge is available for each registered staff member which must be presented when entering the event. Please note that we only accept printed badges; badges shown on electronic devices will not be accepted.

How can I view my stand location on the floorplan?

The floorplan is a PDF file, by typing in the stand number in the search function one will find the stand.

How can I update my profile on the Exhibitor list?

Please refer to the mandatory form section in your Exhibitor Manual.

How can I promote my company pre-show and onsite?

We have several promotional items available (paid and free of charge) to promote your presence at the event. All information can be found in our Exhibitor Area.

Does CPhI have a recommended stand builder?

If you need help with sourcing a professional Stand Contractor that can work according to the quality and health and safety standards that we expect to see at out events, we can recommend our Official Partner GES.
As a preferred Space Only Stand Builder at CPHI Middle East & Africa 2019, GES brings with them a wealth of experience in creating real eye catching stands with 3 clear goals in mind, To maximise the clients participation at Pharmapack, Providing the client with an opportunity to see results from their investment and to Meet pre-set budgets. GES has been selected by Informa, The Organisers, to be one of their official partners in Stand Building because they possess:- - Award Winning Creativity - Single Point of Contact - Unrivalled Customer Care - Exclusive partners to CPhI Worldwide for Graphics, Furniture, Electrics, Floorcovering, Shell Scheme - Dedicated & Experienced Team - Secure & Trusted Partner.
For further information on designs and receiving a quotation please contact GES Design & Build: [email protected] | +31 (0)20 760 39 97

Stand Booking

Where can I book a stand for the next edition? And what are the stand options?

Consult our Sales Brochure
Check the Stand Options we offer
Consult the Official Floorplan

Want to exhibit at CPhI Middle East & Africa? Fill out your details and we'll contact you as soon as possible!


Which companies are new this year? Where can I find them?

You can check all of them HERE.

What halls is the Exhibition in?

Hall 8, Hall 9 & Hall 10

Can I have the exhibitor list in an excel document?

You can only consult the 2019 exhibitor list online HERE.


Is there a speaking/ presentation opportunity available at the exhibition?

For speaker opportunities please contact our Head of Content, Ms. Tara Dougal: [email protected] (+31 20 708 1609)


How can I arrange meetings prior to the event?

Maximise your business opportunities with our Live Pharma Connect - Match & Meet service. Taking your business needs into consideration it partners you with the people and companies you're looking for allowing you to arrange and guarantee mutually beneficial face-to-face meetings onsite in Abu Dhabi. For more info visit our dedicated page!

Exhibitor Warning

How can I check if an email I receive if from an official supplier?


  • Expo Guide
  • ExpoFairs
  • FairGuide.com
  • Construct Data Verlag
  • Tradeconference.info
  • Fair Express Ltd
  • GETA
  • Fairs & Business
  • International Fairs Directory

These target companies through legitimate exhibition guides. Their current activities cover companies throughout Europe, the Americas and Asia. Expo Guide claims to offer online listing services. They use a form which resembles an organiser's free catalogue listing service, inviting exhibitors to complete the form for an entry in an on-line directory. Unsuspecting exhibitors who sign and return the form are then contracted into a three-year, non-retractable agreement, which could cost you a significant amount of money, with no foreseeable benefits. Included in their group is debt collection agency Gravis Inkasso Gmbh and Swiss debt collection agency Premiumn Recovery AG (a Construct Data subsidiary) which works in partnership with the various guides to intimidate exhibitors into paying. See an example of a false listing form here.

These publications have no connection with us or any of our events. We strongly adviseour exhibitors, and the entire exhibition community, to be most vigilant against this and similarorganisations.There are many so-called guides that mail deceptive contracts and then harassthose who sign them in error for money. However the sheer scale and systematic way in which these guides attack exhibitors is outrageous. Additional information on the Expo Guide, ExpoFairs, FairGuide and other Construct DataVerlag publications is available at: www.stopecg.org. If you have any further questions, contact our customer service department at: [email protected] or call +31 (0) 20 701 1637