Exhibitor FAQ

General

Where can I order floral, catering, electricity or other items for my stand?

You can find all order forms from the exhibitor manual by clicking on Orders & Compulsory forms >> 04. General Forms.
All exhibitors should have received the login details for the manual. In case you would like to request your details again, please contact [email protected]

Where can I order Exhibitor Stand Staff Badges?

You can order staff badges from the exhibitor manual by clicking on >> Orders & Compulsory forms >> 01. Compulsory forms >> Exhibitor badges.
All exhibitors should have received the login details for the manual. In case you would like to request your details again, please contact [email protected]

What is the age limit to attend the show?

As CPhI Middle East & Africa is a trade event, no one under 18 years will be allowed to enter the exhibition

How can I pre-arrange meetings prior to the show?

Live Pharma Connect - The exclusive business Match & Meet Service 

A FREE online tool, Live Pharma Connect is open to visitors and exhibitors allowing both parties to make pre-arranged pharma specific, mutually beneficial meetings during the event. 

Exhibitors will be able to access Live Pharma Connect from the exhibitor manual using: 

Link log-in page: https://livepharmaconnect-mea.com/app/users/login 
Account Name: Please use your Email Address 
Password: Please use your Exhibitor Manual Password (only contains letters) 

If you have any questions regarding Live Pharma Connect - Match & Meet Service, please do not hesitate to contact [email protected]

Do you have private meeting rooms that we can book?

At CPhI Middle East &Africa there are no private meeting rooms available.

Operational

Who do I contact for Shell Scheme inquiries?

GES is the official shell scheme stand builder for CPhI EMEA, for more information please contact [email protected] or [email protected]

Where do I access Exhibitor Manual?

The exhibitor manual was released in June. In case you would like to request your details again, please contact cphi[email protected]

Where can I find the technical floor plans?

Floorplans can be found under https://ubm.cphi.com/mea/exhibit/floor_plan/

When does exhibition venue open for exhibitors?

There will be exhibitor access from 08.00 hrs each morning.
Please note, visitors are only granted access after 10.00. Please schedule your meetings after this access time.

What are the maximum and minimum building heights?

For any queries regarding maximum heights please contact [email protected]

What are the build-up and break down times for exhibitors and contractors?

Saturday 1st September   08:00 - 24:00hrs  Space Only Stands

Sunday 2nd September    08:00 - 18:00hrs  Space only Stands (dressing & completion of stands) 

                                          12:00 - 18:00hrs  Shell Scheme Stands

If you need access to the halls between 24:00hrs on 1st September and 08:00hrs on 2nd September you will need to apply for special permission. Please contact [email protected] for more information.

Wednesday 5th September    17:00 - 22:00hrs  Shell Scheme & Space Only Stands

Thursday 6th September        08:00 - 12: 00hrs  Space Only Stands

Under no circumstances are exhibitors permitted to remove any goods from their stands before the exhibition closes at 17:00 on Wednesday 5th September. Please also inform your contractors that it might be a possibility that they will not be allowed access to the halls until 17:00 at the earliest on 5th of September due to aisle carpet that needs to be removed and empty freight that needs to be returned to stands. 

*Everybody arriving at the show during these days must wear high visibility vest. You can bring your own or buy it onsite for at the UBM Service Desk.

What are the build up and break down times?

Information regarding this will be coming soon

I'd like to register another company to exhibit with us on our stand. How can I arrange this?

Please contact our sales team at [email protected]

I need to arrange some freight for the show, who is the recommended freight company?

DB Schenker is the official freight contractor for the event. They can help with all your transport requirements both prior and after the show – they can also assist in moving larger deliveries within the exhibition hall. There may be a charge for this service. Please contact them for more information.

DB Schenker
T: +44 (0) 1268 632213
E: [email protected]

I am building my own stand, when do I need to submit my drawings and to whom?

All Space Only exhibitors are required to submit detailed plans of their stand for approval by no later than July 20th 2018 to [email protected]

Does CPhI have a recommended stand builder?

GES is the official space only stand builder for CPhI MEA 2018.
GES
T: +971 4 885 5448
[email protected]

Promotional

How can I promote my company pre-show?

Information regarding free promotional services for exhibitors for CPhI Middle East & Africa will be confirmed shortly.

How can I promote my company onsite?

Information regarding onsite promotion for exhibitors for CPhI Middle East & Africa will be confirmed shortly.

How can I invite my clients to the show?

Information regarding this will be coming soon

How can I become a sponsor?

If you would like to be a sponsor at CPhI Middle East & Africa you can contact our Sales Team today by emailing [email protected] You can read more about the sponsorship opportunities by checking out our Sponsorship Brochure by clicking here.

Are there any ways I can contact the CPhI visitors to bring them to my stand and arrange meetings pre-show?

Information regarding this will be coming soon

Travel and stay

Which entrance should I use?

POD B / Gate B

What is the address of the venue?

Abu Dhabi National Exhibitions Company (ADNEC)
Khaleej Al Arabi Street
Abu Dhabi
United Arab Emirates
International phone +971 (0) 2 444 6900
Fax +971 (0) 2 444 6135

How can I get to the ADNEC venue?

Learn more on how to get to the event via our travel page

Can CPhI help me arrange my VISA?

Learn more on how to get visa invitation letter via our travel page.