FAQs: Answers to some of the most common queries

Attendee FAQs
As CPHI Middle East is a trade event, no one under 18 years will be allowed to enter the exhibition. An exception will be made for infants in arms, accompanied by an adult.
May 11, 2026: 9:00 AM - 7:00 PM
May 12, 2026: 9:00 AM - 7:00 PM
May 13, 2026: 9:00 AM - 6:00 PM
CPHI Middle East is taking place at the Riyadh Exhibition and Convention Centre, Malham, Saudi Arabia.
Planning your trip well in advance will improve your experience of the show. Click HERE for all essential directions to the location, and to navigate the venue, to ensure you have a smooth journey.
Your pass will grant you free entry for this year's event.
You can register to attend here
Yes, all the information about VISAs and traveling can be found here.
The floor plan and speaker lineup is in process and will be uploaded to the website closer to the event. Stay tuned.
Here are some of the airlines that fly to Riyadh:
https://www.saudia.com/en-AE
https://www.emirates.com/ae/english/
For more information, visit our travel guide page here.

Exhibitor FAQs
As CPHI Middle East is a trade event, no one under 18 years will be allowed to enter the exhibition. An exception will be made for infants in arms, accompanied by an adult.
May 11, 2026: 09:00 AM - 7:00 PM
May 12, 2026: 09:00 AM - 7:00 PM
May 13, 2026: 09:00 AM - 6:00 PM
The address of the event is located at the Riyadh Exhibition and Convention Centre, Malham, Saudi Arabia. Find out more
The Customer Center is the exhibitor manual. It gathers all the useful information and key forms to submit to prepare for a smooth onsite experience. You can find the link to Customer Center here.
Your login details have been sent to you from do_not_reply.geinforma@informa.com.
To register yourself and your team members as exhibitors, please follow the next steps:
1. Click on ‘Exhibitor Badge Registration’ in the navigation section
2. Select the preferred booth
3. Click on ‘Register Single Member’
4. Fill in all the required information
5. Click on ‘Send’
If you want to register multiple members at the same time, please follow the next steps:
1. Click on ‘Exhibitor Badge Registration’ in the navigation section
2. Select the preferred booth
3. Click on ‘Register Multiple Members’
4. Upload the CSV file with all the required data
5. Click on ‘Upload’
Your badges will be sent to you or relevant people via email confirmation in addition to being available in the event app once launched and downloaded. Shortly before the show, everyone will receive an email with their printable PDF badge.
There are two ways how you can register your contractor; either via Smartsheet filling in this form or via the Customer Centre.
Customer Centre
How to register an existing contractor?
1. Login to the Customer Centre
2. Click in the Navigation line ‘Nominate your Contractor’
3. Click on ‘+ Add Contractor’
4. Select a contractor by clicking on ‘+’and ‘(select)’
5. Check the details and click on ‘Invite this Contact’.
After step 5, the contractor will receive a message to login to the Exhibitor Portal and accept the nomination. Once the contractor accepts the nominations, the process is finished.
How to register a new contractor:
1. Login to the Customer Centre
2. Click in the Navigation line ‘Nominate your Contractor’
3. Click on ‘Register a New Contractor Company’
4. Fill in all the required fields, Company, Address, Country, City, P.O. Box and State.
5. Click on ‘Add this Company and Create New Contact’ to go to the next page.
6. Fill in all the required fields; First Name, Last Name, Mobile, Phone and Email Address
7. Click on ‘Invite this Contact’.
After step 7, the contractor will receive a message to login to the Exhibitor Portal and accept the nomination. Once the contractor accepts the nominations, the process is finished.
Yes, please contact our team directly to learn more details. Click here
For more details on visa, please visit our travel page. Click here to visit
